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My Lemonwood - Customer Profile

Get to know Karen, a valued customer of Lemonwood who has shopped with us for several years. Karen continues to stop by our boutique to shop our classic pieces and new arrivals. 

“I’m newly retired and loving it. In my professional life I was travelling all the time. Now I have time to spend with friends and family, I’ve rediscovered the joy of cooking and my garden has never been in better shape. And, of course, I love to shop!”

Why I Love Lemonwood

“I discovered Lemonwood several years ago when I was window shopping in Oakville. I was a hesitant customer because I had the perception that cashmere was a luxury I couldn’t afford. But I was wrong. The stores are stocked with multiple brands that meet the needs of all types of different clients.”

More Than Cashmere

“Pretty soon, I was buying a lot more than cashmere. I used to travel a lot for work and would purchase elegant items I could just roll up in tissue and pull on when I landed and head straight into a meeting. Then I gravitated to their loungewear line — their bamboo nightie and robe are a favourite of mine. And I’m a big fan of their accessories, which also make for great gifts.”

“I also appreciate the fact that Lemonwood focuses on Canadian designers like Sentaler and Soia & Kyo — I love the coats from these two companies.”

Service With a Smile

“The entire continuum of the shopping process is stellar at Lemonwood — you are greeted the moment you step into the store, and the staff is always ready to help. One of the best experiences a woman can have is to feel pampered and it’s a great feeling when the staff has a real sense of what you like, suggests options and treats you like royalty. Christine Peters [the founder and owner] and her team really have the right approach — they are true to the fulsome customer experience.” 

Fashion With a Conscience

“Sustainability should be on everyone’s radar given the threat of climate change. The sustainable approach taken at Lemonwood is one of the many features I love about the store. Christine is being true to her mission and vision — it’s very easy for people to declare that they care about the environment but it’s another thing to uphold that principle on a consistent basis the way Lemonwood does.”

 

Share your My Lemonwood experience with us! Please reach out to melissa@lemonwood.ca

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